Senior Citizen on YMCA Technogym Equipment

Supporting Local Seniors

We aim to be as helpful and supportive as possible in our community here at the Y, especially in times of need.

As the coronavirus situation continues to develop, we want to help solve problems for some of our most vulnerable neighbors. So during these challenging times, the Y would like to offer a helping hand to our senior population in need. Please review the list for a wide variety of resources from financial assistance and food delivery to payment deferment information and more. We encourage you to explore these options and take advantage of the ones best for you.

Checking in on Senior Members

To care for our seniors during these challenging times, Y staff have been making calls to ensure their wellbeing. In addition, we’ve provided specialized resources to support financial, medical, and general needs specific to seniors during the coronavirus situation.

Unemployment and Social Security

If you have unfortunately experienced a loss of employment, please visit the following link to the Florida Department of Economic Opportunity, where you can submit your documentation and request unemployment benefits.
File for Unemployment

Should you require further assistance, you can also apply for benefits with the U.S. Social Security Administration.
Apply for Benefits

Medicare and Medicaid

Healthcare costs can be mitigated by assistance found through the National Council on Aging. At the following links, you can determine your Medicaid and/or Medicare eligibility.
Check Medicaid Eligibility
Check Medicare Eligibility

If you have questions regarding your Medicaid, Medicare, and/or health insurance, you can access the free Serving Health Insurance Needs of Elders (SHINE) program for one-on-one counseling and information.
View SHINE Resources

Mortgage Foreclosures and Rental Evictions

The Orange County Government is no longer taking applications for rent assistance, however, “the Orange County Clerk of Courts and the Osceola County Clerk of Courts are directed to suspend all actions related to mortgage foreclosure causes of action, cancel all pending mortgage foreclosure sales, and suspend all actions related to residential eviction causes of action, filed in their respective jurisdictions, through and until 12:00 am on Tuesday, May 19, 2020.”
Read the Administrative Order in the Circuit Court of the No. 2020-11


Orange County Utilities (OCU) has temporarily suspended late payment fees for residential water and wastewater customers, as well as disconnections for nonpayment. Visit the link below for further information.
OCU COVID-19 Update

Duke Energy is temporarily suspending disconnections for nonpayment and waiving late payment fees effective March 21. The company will also waive fees for credit and debit card payments for residential customers.
Duke Energy COVID-19 Update

Florida Power and Light (FPL) will suspend electrical disconnections, provide payment extensions, and waive certain late payment fees for customers in a hardship situation. Such policies will remain in effect while Florida is under a state of emergency.
FPL COVID-19 Update

Food Locator and Delivery Services

Utilize the food locators and delivery services to limit how much you leave your home. Please call ahead to verify eligibility and/or to confirm operations in your area.
Second Harvest Food Locator
Meals on Wheels


The Florida Department of Transportation is offering the “Find a Ride” service for at-risk populations to find local transportation options in their area. Input your location, the purpose of the trip, and designate senior status.
“Find a Ride” Service

Medical and Health Services

The Y encourages seniors to take advantage of Grace Medical Home’s telehealth and spiritual care services.
FAQs & Spiritual Care Services

HeyDoctor, by GoodRx, is a $20 online medical visit service that connects you to a board-certified doctor about a nonemergency issue with no insurance required. Prescriptions can even be sent to your pharmacy at up to 80% off.
Learn More about HeyDoctor

General Social Services

The Salvation Army is providing help to individuals across our community through meal distribution, emotional and spiritual counseling, comfort/hygiene kits, and much more.
See Central Florida Services

The Christian Service Center offers general assistance with food, shelter, rent assistance, and counseling or prayer to interested parties.
See Central Florida Services

The Institute on Aging offers the 24-hour, toll-free Friendship Line for people aged 60 years and older to connect and receive friendly conversation and a listening ear. The Friendship Line is the only accredited crisis line for seniors in the country.
Friendship Line

The Coalition for the Homeless of Central Florida provides shelter, meals, and hygiene items to our community’s homeless population. For more information, please visit their website.
View Shelter Resources